Need help with your FASTag? Most requests can be completed online in a few minutes. Choose the option below that matches what you need, or write to our team and we will get back to you.

1. Buying and tracking a FASTag

  1. To apply for a new FASTag for your car or commercial vehicle, use Buy FASTag.
  2. To check the status of an existing order, use Track Order with your order number and registered mobile number.

2. KYC, KYV and replacement

  1. To update or complete the KYC of your FASTag, submit your documents through FASTag KYC.
  2. To learn how to complete Know Your Vehicle verification, read our KYV guide.
  3. If your FASTag is lost, damaged or linked to outdated vehicle details, request a replacement.

3. Recharge and other queries

  1. To recharge your FASTag, select your issuing bank and continue on the bank's portal.
  2. For anything else, contact us or email aditya.ops@downtownDSC.com.

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